More Computers Reviews

I needed a power adapter for my Sony TV. I found a product from this company and decided to call them first to confirm compatibility. The lady on the line put me on hold and then assured me it would work, so I went ahead and placed the order.

When the product arrived, I hooked it up to the TV, but it just wouldn’t recognize it. I called the company again, and the same lady told me she would send an email with the necessary info.

The email came through, and it mentioned I had to pay for the return shipping. Keep in mind, I didn’t just change my mind; the thing didn’t work! So, I called back and told the lady I wasn’t paying to send it back since it was faulty.

She put me on hold again, and a guy picked up. I explained that the product was defective and I wanted to return it without covering the postage. I reminded him that I had called before ordering to check compatibility, but he claimed I was lying, saying they never provide product advice. He even questioned if I had called the right company!

I told him I had proof of the call, and he said he would need to see that and investigate further. He also mentioned that the lady I spoke to didn’t remember our conversation.

I told them they had two options: cover the return shipping or I’d file a claim with PayPal. He casually said he’d be happy to respond to my claim.

So, I reached out to PayPal, explained the situation, and mentioned I had proof of the call (which lasted about 8 minutes) followed by my order just a minute later. The helpful lady at PayPal put me on hold to raise the claim, checked everything, and then closed it in my favor.

In all my years of shopping, I’ve never had anyone imply I’m a) dishonest b) incompetent c) illiterate.

Us "southerners" often get labeled as scammers, but in this case, it seems the tables have turned.

Avoid this company like the plague.

And of course, I get the response saying they "investigated the matter internally" and found no advice was given. What a shocker, right?

I wonder what I was doing for those 8 minutes on the call. Must’ve been chatting with a real slow talker! Even weirder that I placed the order just a minute after hanging up.

If they claim no advice was given, why would I order something without knowing if it would work?

If it walks like a duck and talks like a duck, you know what I mean?

I stumbled upon this site by accident. At first, I was a bit hesitant to proceed since the price seemed almost too good to believe, saving me 30% compared to other places. I checked out some reviews too. While some folks had issues with stock management, none mentioned they didn’t receive their refunds. So, I went ahead and bought a Corsair HYDRO X SERIES XM2 Water Block, which was the last one available. It arrived just two business days later, brand new and nicely packaged. Much appreciated!

I ordered a motherboard and then received a message 3-4 days later saying that the stock they allocated wasn’t really available. They had no clue when it would be back in stock. I told them to keep my order active, but a few days after that, I got another message saying the product wouldn’t be available until March 2023 and that they would refund me. Total waste of time, which I kinda saw coming after checking out some reviews here. Best to shop somewhere else.

I placed an order for some components during a Black Friday sale, only to find out the next Tuesday - *after the deals had ended* - that the item I wanted was actually out of stock and there was no idea when it would be back. I even suggested taking the same item in a different color, which was still listed as available, but they turned me down and didn’t try to fix their error. After checking out other reviews, it looks like this is a common issue for them; don’t fall into the same trap I did thinking it was just a one-off.

The customer support was excellent, the prices were fair, and I got lots of updates about my order's arrival. Overall, it was a really good experience. I didn't give it 5 stars though, 'cause the packaging was just the products in the manufacturer's box inside a sealed bag, without any padding.

I was a little hesitant to buy from a website I wasn't familiar with, but the prices were pretty good, so I decided to give it a shot. The support I got was top-notch; they kept me informed about tracking details and replied swiftly to my emails. All in all, it was a wonderful experience with speedy delivery, and I’d definitely suggest it to others.

I purchased an Asus laptop late one evening from Morecoco's site, and my order got confirmed. The next day around noon, I received another email saying the item was out of stock, and they would refund me, which they did. However, the very next day, I noticed the same model and specifications were still available on their website, but at a higher price.
As a first-time buyer at Morecoco, I’m a bit taken aback that they didn’t try harder to fulfill my order. Seems like they’ve got some stock management problems, huh?
I did give Morecoco an extra star for the quick refund, though.

The customer service and ordering process are just plain terrible, or maybe I should say it's a complete disaster. Nobody responds to emails, and the requests I left on their site went unanswered. Their phone line is never staffed. I tried reaching out for two days straight, but no luck. All you get is some hold music. I sent several emails, but not a single reply came through—not even a simple acknowledgment.

They claim to offer free delivery in 5 days, but when you actually try to place an order, there’s no free delivery option available. Just two paid delivery choices. I’ve sent multiple messages asking for someone to contact me, but it seems like they just don’t care. It’s a dreadful company. Why waste customers' time if you’re not going to respond to emails, messages, or calls?

If you can, steer clear of this place.

They don't stick to the prices shown on their site and will just cancel your orders once you've placed them. I won't be coming back.

Fantastic service: I placed my order at 3:30 PM and it showed up by 11:45 AM the next day, all with no delivery charge. Definitely gonna use them again!

The site feels like it’s stuck in a time warp, looking a solid 10-15 years behind the times (and it crashed on me twice with a 'service unavailable' error, just to add to that old-school vibe!) - so you might think it’s a bit sketchy. Honestly, I was a bit hesitant, but I went ahead and ordered a pricey high-end graphics card anyway.

Turns out, I had no reason to worry! The DHL tracking number took a bit to show up, which had me a little anxious, but the order shipped and arrived right on schedule, just as promised.

I can’t really speak on customer service since everything went off without a hitch, so I didn’t need to reach out. But I’d definitely recommend giving that website a serious facelift. Other than that, my experience with More Computers was fantastic.

P.S. I wasn’t prompted to write this review or given any incentives; I’ve heard that More Computers does ask for reviews, but I haven’t been approached yet, unless I somehow missed it.

Great deal and quick shipping. I took off a star since they didn’t mention that the product doesn’t have online support anymore, meaning the online service that used to be included is no longer available. But honestly, it’s not a huge deal here because the item still functions just fine.

I ordered a phone using PayPal credit, which is a nice alternative to Klarna or Clearpay. However, the phone was out of stock, which is super frustrating since now I have to wait for my money to be refunded. This whole situation could be improved with better stock management. On the bright side, they were really quick to inform me about what was going on, so I can't complain about their customer service. I might give this service another shot, but just be cautious of any potential hassles.

I purchased a sleek Standivarius wireless keyboard. It showed up super fast (only took a day) and was nicely packaged. The product performs great and is of high quality. I'd definitely consider shopping here again for any future tech needs :-)

I got myself a power supply. It arrived the very next day - completely brand new and sealed from the factory. Couldn't ask for a better product and service. And what a steal! I'll definitely be shopping again with morecomputers.